Our Commitment to Your Privacy
At IR Construction Equipment Sourcing Inc., we recognize that privacy is important to our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, website, or personnel.
This policy applies to all personal information collected through our website, during equipment procurement processes, in contractual agreements, and through any other interactions with our company globally.
Information We Collect
We collect various types of information to provide and improve our equipment sourcing services:
Personal Information
- Contact Information: Name, company, email address, phone number, and physical address when you request quotes, services, or information.
- Business Information: Company details, tax identification numbers, procurement requirements, and project specifications.
- Financial Information: Payment details, credit references, and banking information for transactions (processed securely through encrypted channels).
- Communication Records: Correspondence through email, phone calls, or our website contact forms.
Technical Data
- Website Usage: IP addresses, browser type, device information, and pages visited through cookies and analytics tools.
- Equipment Data: Technical specifications, maintenance records, and operational data for equipment we source or manage.
- Location Information: General geographic data for logistics planning and regional service optimization.
How We Use Your Information
We use collected information for legitimate business purposes including:
Service Delivery
- Processing equipment requests and providing accurate sourcing solutions
- Managing logistics, customs clearance, and delivery coordination
- Preparing contracts, invoices, and transaction documentation
- Providing technical support and after-sales services
Business Operations
- Improving our services and equipment offerings
- Conducting market research and industry analysis
- Developing new services and procurement solutions
- Ensuring compliance with international trade regulations
Communication
- Responding to inquiries and providing requested information
- Sending service updates, equipment availability notices, and industry insights
- Administering surveys and gathering feedback
- Facilitating networking within our construction industry community
We never sell your personal information to third parties. Data is only shared with suppliers, logistics providers, and service partners when essential to fulfill your equipment procurement requirements.
Data Protection Measures
We implement robust security measures to protect your information:
Technical Safeguards
- Enterprise-grade encryption for data in transit and at rest
- Secure servers with restricted access controls
- Regular security audits and vulnerability testing
- Multi-factor authentication for sensitive systems
Organizational Protocols
- Strict confidentiality agreements with all employees
- Role-based access to client information
- Regular privacy training for staff
- Secure document disposal procedures
International Data Transfers
As a global equipment sourcing company, we may transfer data across borders in compliance with:
- Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
- European Union General Data Protection Regulation (GDPR)
- Other applicable regional data protection laws
Data Retention Policy
We retain personal information only as long as necessary for:
- Fulfilling contractual obligations and warranty periods
- Complying with legal and tax requirements (typically 7 years)
- Maintaining business continuity for ongoing projects
- Resolving disputes or claims
Equipment specifications and technical data may be retained indefinitely for reference in future sourcing requests, with all personally identifiable information removed when no longer required.
Your Privacy Rights
Depending on your jurisdiction, you may have rights including:
Access and Correction
Request access to your personal information or corrections to inaccurate data.
Data Portability
Receive your data in a structured, commonly used format where applicable.
Deletion Requests
Request deletion of personal information when no longer necessary for legitimate business purposes.
Marketing Preferences
Opt-out of marketing communications while maintaining essential service messages.
Complaints
Lodge complaints with relevant data protection authorities if concerns aren't resolved.
To exercise these rights, please contact our Privacy Officer at privacy@irconstruction-equipment.com.
Third-Party Services
We work with trusted partners who may process data on our behalf:
Equipment Suppliers
Manufacturers and dealers requiring basic client information to fulfill orders.
Logistics Providers
Shipping companies needing contact details for equipment delivery coordination.
Financial Institutions
Banks and payment processors handling transaction details.
Technology Providers
Secure cloud services, CRM systems, and analytics tools with strict data protection agreements.
All third parties are contractually obligated to maintain confidentiality and implement appropriate security measures.
Cookies and Tracking Technologies
Our website uses cookies to:
- Enhance user experience and site functionality
- Analyze traffic patterns and improve our services
- Remember preferences for returning visitors
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
Analytics
We use Google Analytics to understand how visitors interact with our site. This data is aggregated and anonymized.
Policy Updates
We may update this Privacy Policy periodically to reflect:
- Changes in our business practices
- New legal or regulatory requirements
- Technological developments
- Feedback from clients and partners
Significant changes will be communicated through our website or direct notifications when appropriate.
Last Updated: January 15, 2025
