Our Commitment to Your Privacy
At IR Construction Equipment Sourcing, we recognize that privacy is important to our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our services, our website, or our personnel.
This policy applies to all personal data collected through our website, during equipment procurement processes, in contractual agreements, and through all other interactions with our company worldwide.
Information We Collect
We collect various types of information to provide and improve our industrial equipment sourcing services:
Personal Information
- Contact Information: Name, company, email address, phone number, and physical address when requesting quotes, services, or information.
- Business Information: Company details, tax identification numbers, procurement requirements, and project specifications.
- Financial Information: Payment details, credit references, and banking information for transactions (processed securely through encrypted channels).
- Communication Records: Correspondence via email, phone calls, or through our website contact forms.
Technical Data
- Website Usage: IP addresses, browser type, device information, and visited pages through cookies and analytics tools.
- Equipment Data: Technical specifications, maintenance records, and operational data for equipment we source or manage.
- Location Information: General geographical data for logistics planning and regional service optimization.
How We Use Your Information
We use collected information for legitimate business purposes, including:
Service Delivery
- Processing equipment requests and providing accurate procurement solutions
- Managing logistics, customs clearance, and delivery coordination
- Creating contracts, invoices, and transaction documentation
- Providing technical support and after-sales services
Business Operations
- Improving our services and equipment offerings
- Conducting market research and industry analysis
- Developing new services and sourcing solutions
- Ensuring compliance with international trade regulations
Communication
- Responding to inquiries and providing requested information
- Sending service updates, equipment availability notifications, and industry insights
- Conducting surveys and collecting feedback
- Facilitating networking within our industrial equipment community
We never sell your personal data to third parties. Data is shared only with suppliers, logistics providers, and service partners when essential to fulfill your equipment sourcing requirements.
Data Protection Measures
We implement robust security measures to protect your information with Canadian standards:
Technical Safeguards
- Enterprise-grade encryption for data in transit and at rest
- Secure servers with restricted access controls
- Regular security audits and vulnerability testing
- Multi-factor authentication for sensitive systems
Organizational Protocols
- Strict confidentiality agreements with all employees
- Role-based access to customer information
- Regular privacy training for staff
- Secure document destruction procedures
International Data Transfers
As a global equipment sourcing company, we may transfer data across borders in accordance with:
- Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
- European Union's General Data Protection Regulation (GDPR)
- Other applicable regional privacy laws
Data Retention Policy
We retain personal data only as long as necessary for:
- Fulfilling contractual obligations and warranty periods
- Complying with legal and tax requirements (typically 7 years under Canadian law)
- Maintaining business continuity for ongoing projects
- Resolving disputes or claims
Equipment specifications and technical data may be retained indefinitely for reference in future procurement requests, with all personal data removed when no longer required.
Your Privacy Rights
Depending on your jurisdiction, you may have rights including:
Access and Correction
Request access to your personal data or request corrections to inaccurate data.
Data Portability
Receive your data in a structured, commonly used format where applicable.
Deletion Requests
Request deletion of personal data when no longer necessary for legitimate business purposes.
Marketing Preferences
Opt-out of marketing communications while maintaining essential service messages.
Complaints
Submit complaints to relevant privacy authorities if concerns are not resolved.
To exercise these rights, please contact our Privacy Officer at privacy@irconstruction-equipment.com.
Third-Party Services
We work with trusted partners who may process data on our behalf:
Equipment Suppliers
Manufacturers and dealers requiring basic customer information for order fulfillment.
Logistics Providers
Shipping companies requiring contact details for equipment delivery coordination.
Financial Institutions
Banks and payment processors handling transaction details.
Technology Providers
Secure cloud services, CRM systems, and analytics tools with strict privacy agreements.
All third parties are contractually bound to confidentiality and implementing appropriate security measures.
Cookies and Tracking Technologies
Our website uses cookies for:
- Enhancing user experience and website functionality
- Analyzing traffic patterns and improving our services
- Storing preferences for returning visitors
You can manage cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.
Analytics
We use analytics tools to understand how visitors interact with our website. This data is aggregated and anonymized.
Policy Updates
We may update this Privacy Policy periodically to reflect:
- Changes in our business practices
- New legal or regulatory requirements
- Technological developments
- Feedback from customers and partners
Significant changes will be communicated through our website or direct notifications where appropriate.
Last Updated: January 15, 2025
